Returns & Exchanges
At Oil Perfumery, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products to ensure your peace of mind.
Initiate Your Request
Contact our customer support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack the items in their original packaging to prevent damage during transit, ensuring all seals remain intact for a full refund.
Ship the Product
Affix the provided return label or address the package to our returns department, then drop it off at your nearest authorized shipping carrier.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
